Yondrix ("we", "us", "our") is committed to protecting the personal data of individuals who enquire about or participate in our financial education reading programmes. This policy explains how we collect, use, and protect personal information in accordance with the Personal Data Protection Act 2012 (Singapore) ("PDPA").
If you have questions about this policy, contact us at [email protected].
1. Data We Collect
We collect only the data necessary for programme administration:
- Full name and contact details (email address, telephone number)
- Programme interest and enrolment history
- Payment records (for confirmed participants)
- Basic usage data collected automatically through our website (see Section 5)
We do not collect sensitive personal data such as NRIC numbers, financial account details, or health information.
2. How We Use Your Data
- To respond to enquiries and provide programme information
- To administer enrolments, send joining instructions, and distribute programme materials
- To send cohort newsletters and post-programme follow-up communications (for enrolled participants)
- To process payments and maintain financial records as required by law
- To improve our programmes based on aggregated, non-identifiable feedback
We do not use your personal data for marketing to third parties, and we do not sell data to any external organisation.
3. Legal Basis for Processing
Under the PDPA, we process your personal data on the following bases:
- Consent — when you submit an enquiry or enrol in a programme
- Contract performance — to administer your participation in a programme
- Legal obligation — where required by Singapore law (e.g. financial records retention)
4. Data Retention
We retain enquiry records for 12 months. Participant records (enrolment, attendance, payment) are retained for 7 years in accordance with Singapore accounting requirements. You may request earlier deletion of non-mandatory data by contacting us at the email below.
5. Cookies and Website Data
Our website uses essential cookies to function correctly and optional analytics cookies to understand how the site is used. You can manage your cookie preferences at any time via our Cookie Policy page.
6. Data Protection Measures
- Personal data is stored on password-protected systems with access limited to authorised staff
- Email communications containing personal data are sent via encrypted channels where possible
- We conduct an annual review of our data handling practices
- In the event of a data breach affecting your personal data, we will notify you and the Personal Data Protection Commission as required under the PDPA
7. Third Parties
We use a small number of third-party services to operate our programmes:
- Payment processing (for confirmed enrolments)
- Email communication services
- Website hosting
These providers are contractually bound to process your data only on our instructions and in accordance with Singapore data protection law. We do not share your data with financial product providers or advertisers.
8. Your Rights Under the PDPA
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Withdraw consent to non-essential data processing (this will not affect your ability to participate in a programme)
- Request deletion of data we are not legally required to retain
- Lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg
9. Children's Privacy
Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18 years of age.
10. External Links
Our website may include links to external resources. We are not responsible for the privacy practices of any third-party websites and encourage you to review their respective policies.
11. Changes to This Policy
We may update this policy periodically. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or participation in our programmes after changes are posted constitutes acceptance of the revised policy.
12. Contact
For any data protection enquiries, contact our data officer at:
- Email: [email protected]
- Address: Yondrix, 79 Anson Road, #21-04, Singapore 079906